Hello MindValley,

I cannot thank you enough for publishing such a profoundly influential and emotionally charged article, “How Hiring Single Moms to Provide Customer Support put Mindvalley in the Top 2% of all Support Teams.” As a single mom, we are a demographic that often find ourselves being dehumanized and mocked by our title and the negative stereotypes associated with it. I am a single moms coach, author, and Creator and CEO of iamebony.com. My blog is a virtual “Mommy Diary” for single moms to share the highs and lows of single motherhood and the day-to-day issues we face. I am ecstatic that you have taken valuable time to invest and track your investment in single moms. Corporate America is comprised of a vast amount of single moms, a demographic that frequently does not have the support we need to survive and thrive as a career woman and FT mom. Motherhood in itself is a challenging role, but those challenges are enhanced when you talk about doing it single-handedly—with limited resources, both financial and emotional. I commend your efforts and your ability to provide tangible evidence, for society’s view, as it relates to the success of single moms; their dedication to quality service; owning a sound work ethic, all while juggling the daily care of their children.

When a good friend of mine tagged me in a shared Facebook post with your article, my hands began to shake as I read it. Likewise, my eyes began to fill with tears because the truth embedded within this article resonated so deeply with me. While we are worlds apart, we share the experience of, at times being rejected by corporate America. In that moment, the single moms of Costa Rica became my sister-friends. I felt their sorrow and their victory because you had given them hope and shed light on a topic that many simply don’t want to understand—not even attempting to dig deep and find a viable solution. Growing up I was always told, numbers don’t lie. These single moms outperformed those who were deemed to be ‘showing up’ each and every day to brick and mortar from 9 to 5. It’s speaks volumes as to the benefits of having peace of mind and comfort one has when working in their own environment and under the trusted flexibility of an organization that cares so deeply for them. Compassion goes a heck of a long way.

Ebony and Zari
Ebony Combs with daughter, Zari
I left my corporate job because of their inability to understand my challenges as a single mom, nor their desire to ignite positive change within the workplace. No mother wants a call from the school nurse, but it happens! When the school calls and says your child has a temperature of 101, has to leave, then be home temperature free for the next 24 hours, there’s no getting around that. As a result, there goes 2 days of work—playing super mom and RN, and without a backup plan or ‘dad’ to alleviate the financial pressure from missing work. More often than not, single moms are left without a choice. We shouldn’t have to worry about facing a reprimand for asking to leave and care for our children, being viewed as lazy, or using our role as an excuse to get off ‘early’ or have a couple of days off. Some single moms spend the next hour at their desk mulling over a way to ‘explain’ to our boss they why’s of our departure. I’ve had panic attacks from receiving that dreaded phone call and being so afraid to take the walk of shame to my boss’s office to ask to leave for the day to care for my sick little one. There have been times that I’ve asked the school if they could give her Tylenol and allow her to rest in the nurses office while I ‘wrap up’ my day; only to stretch my wrapping until the end of day to avoid ridicule. I’ve known some single moms to practice the ‘wrap up’ method, and then call in sick the next day—it was more suitable than a sick child call-in. In the modern day of technology, corporations should invest more in remote employees and provide flexibility to garner greater productivity. Wasting an hour or so to build up courage to go and care for your sick child or spending the next 48 hours nursing them to health, makes absolutely no sense. Associates could simply take an hour or two to get their child to a doctor and nurse them to health while working remotely. For example, I recall a time where my daughter simultaneously developed swine flu and strep; we were home for 7 business days. It took a while for her to heal and be released to return to school—there went 7 days of paid time off I’d saved for to spend the holidays with her. I spent those 7 days watching her sleep for hours on end, giving her meds, fixing soup, doing laundry, and watching the news; none of which had to do with my professional job responsibilities. I could’ve spend that time working remotely and caring for my daughter.

As a human resources professional, now turned single moms life coach, it is my goal to marry my education and passion to partner with corporations and their viewpoint of the working single mom. I’d like to help them gain a better sense of consideration for the single mom in the workplace—piloting programs that will help them truly diversify the workplace and its approach with single moms. As a coach, I encourage single moms to get creative and find opportunities, such as this, to manage being a great full time mommy, while earning a living. I’m a firm believer that we can achieve both. It is my belief that providing single moms with remote access and flexibility in their work schedule will greatly benefit them, but most importantly corporations and their bottom line. You’ll have less requests for time off due to a sick child or school program, and happier associates. Recently, I’ve searched for part time, work from home positions in order to not only create multiple streams of income, but to speak to single moms from an authentic space. I want to show them there are employers who genuinely care for them and their family. There’s no reason why single mothering should be career suicide. Our kiddos deserve the best life we can afford them, while we deserve to have our career and kiddo too!

Single moms aren’t lazy, we will do the work, but we want to love on our kids in the process. Our children already have, in most cases, one absentee parents, why make them have another and be raised by the babysitter? Kudos!

After reading MindValley’s article, share your experience as a single mom in the comments section below. How has corporate supported or not, your journey as a single mom? What would be some viable options for you, as a professional single mom, that would make the journey a little easier?

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